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About Us | Customer Service

Methods of Payment

As methods of payment, Furniture Mart accepts cash, checks, debit cards and all major credit cards, including Visa, MasterCard, American Express, Discover and Diners’ Club. Convenient no-interest financing and no-credit check programs are also available as payment options. Ask your store associate for details.

Merchandise Pick-Up

Furniture Mart’s Distribution Center is open for merchandise pick-up Monday through Saturday, 10:00 a.m. to 7:00 p.m. The Distribution Center is located behind the Gretna Furniture Mart store at 2325 Belle Chasse Highway. You must have a copy of your invoice available in order to pick-up merchandise.

Merchandise does not come assembled. To have merchandise assembled, a $30 fee must be paid in advance, and the Distribution Center must be given two days’ notice to assemble merchandise. To arrange assembly, call Customer Service at 504-247-0631.

Prior to the loading of merchandise, customers are given the opportunity to inspect their items. We recommend inspecting your items thoroughly. After merchandise is loaded, Furniture Mart will not be responsible for any damage that occurs.

Return Policy

Return Policy: All sales are final. All merchandise is inspected prior to delivery. Should an irregularity occur, Furniture Mart will remedy the situation.